FAQ’S

Why am i not receiving emails? This can be due to spam filtering settings, please check your JUNK email box.

When are you sending my order? We have our posting time here -https://www.campingmate.com.au/shipping-returns/ , this is business days, DOES not include weekends or public holidays.

Can you send my order tomorrow, or the following day? Unlikely as we have a wait time due to making custom order which takes longer.

How will you send my order ? All orders are sent using Australia Post express with tracking.

Can i pick my order up in person? Currently we do not offer this service.

Can i pay over the phone? Only website payments are accepted – paypal, afterpay, Credit card, bank.

What if i need help with my item? You can email us at anytime – Always here to help from 8am till approx 9pm

You can email us with any questions at all at – sales@campingmate.com.au